A proud member of

Pastoral Support Team


Our aim is to be available to support you and your children when difficulties arise over behaviour or other concerns at home, in the community or at school. We will make home visits; give advice and signpost you to helpful services. We have a range of experience and expertise to draw on from working children and families over a number of years. Please don’t hesitate to get in touch if you’d like our support. Either ask at the school office or call 01924 890576.


Our Pastoral Support Manager is Mrs Sarah Conway

Mrs Conway is available to discuss any concerns you may have. She is responsible for helping children who may need additional emotional and social support in school and from other agencies. She works with children and families and attends reviews. She is one of the leads in school for CAF (Common Assessment Framework) and FIM (Futures in Mind). She leads on the management of medicines in school and liaises with agencies and families on Care Plans. She is the first port of call offering early help for our families and is able to advise on a range of services including health and social. She is responsible for the monitoring of all children’s attendance and is a Deputy DSL (Designated Safeguarding Lead).


Our Learning Mentor is Miss Helena Ho

Miss Ho works with children who may be experiencing:

  • low attendance
  • low self-confidence, self-esteem or motivation
  • failure to achieving their full potential
  • behavioural or emotional difficulties
  • difficulty making friends

She works with children in the classroom in small groups  or on a one to one basis. She works with Mrs Conway and the TRUST Education Welfare Officer to monitor all children’s attendance and punctuality. Miss Ho is a Deputy DSL (Designated Safeguarding Lead).


Our Educational Visits Coordinator is Mrs Mary Douglas

Learning outside the classroom has always been an integral part of the curriculum offer at Normanton Common. Mrs Douglas is responsible for ensuring the school fulfils its Health and Safety obligations for off-site visits. She works with our teachers in the planning and management of all educational visits and is responsible for quality assuring risk assessments. Mrs Douglas is a Deputy DSL (Designated Safeguarding Lead).

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